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Privacy Policy

Last updated: December 15, 2024

At jpnrestaurants.com, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection when you use our platform to discover authentic Japanese dining experiences.

1. Information We Collect

Personal Information

  • Name and contact details when you create an account
  • Email address for newsletter subscriptions and communications
  • Phone number for restaurant booking confirmations
  • Dining preferences and dietary restrictions

Usage Information

  • Restaurant searches and browsing history
  • Reviews and ratings you submit
  • Device information and IP address
  • Location data when searching for nearby traditional Japanese restaurants

2. How We Use Your Information

Service Provision

To provide personalized restaurant recommendations, process bookings, and enhance your dining discovery experience.

Communication

To send booking confirmations, restaurant updates, and curated dining recommendations based on your preferences.

Platform Improvement

To analyze usage patterns and improve our platform's functionality and user experience.

Legal Compliance

To comply with legal obligations and protect our users' safety and security.

3. Cookies and Tracking Technologies

We use cookies to enhance your experience:

  • Essential Cookies: Required for basic site functionality and security
  • Performance Cookies: Help us understand how visitors interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant restaurant recommendations

You can manage your cookie preferences through your browser settings or our cookie consent banner.

4. Analytics and Third-Party Services

We use analytics services to understand user behavior and improve our platform:

  • Google Analytics: To analyze website traffic and user engagement
  • Location Services: To help you find nearby wagyu dining and traditional Japanese restaurants
  • Social Media Integration: For sharing restaurant discoveries on social platforms

5. Your Rights Under GDPR

Right to Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal data

Right to Restrict

Limit how we process your data

Data Portability

Receive your data in a portable format

Right to Object

Object to certain types of processing

6. Data Security and Retention

Security Measures

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Regular security audits and updates
  • Access controls and staff training
  • Secure data storage and backup systems

Data Retention: We retain your personal data only as long as necessary to provide our services or as required by law. Account data is typically retained for 3 years after account closure, while booking records are kept for 7 years for legal compliance.

7. International Data Transfers

As jpnrestaurants.com operates internationally, your data may be transferred to and processed in countries outside the European Economic Area. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions for certain countries
  • Appropriate safeguards and security measures

8. Contact Information for Privacy Concerns

Data Protection Officer

Email: [email protected]

Phone: +81 3-6789-4521

Address:
2-11-4 Ginza, Chuo-ku
Tokyo 104-0061, Japan

Response Time: We will respond to your privacy requests within 30 days as required by GDPR. For urgent matters, please call our privacy hotline.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Notify you via email if you have an account with us
  • Display a prominent notice on our website
  • Update the "Last updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

We're here to help you understand how your data is protected while you discover authentic Japanese dining experiences.

Contact Our Privacy Team